ReadySetWork Privacy Statement
Last Updated: 1/25/11

Introduction RSW, LLC (“ReadySetWork”) is committed to protecting your privacy. This statement details the steps we take to protect your personal information when you visit our websites. It describes the personal information that we collect, the purposes for which we use such information, and your choices regarding our use of it. The steps we take to protect your personal information and how you can review and correct your personal information are also covered here. By accessing our websites, you are consenting to the information collection and use practices described in this privacy statement.

Our collection of information

Information collected directly from users (“you”), and which users voluntarily disclose to ReadySetWork: Generally, you can visit ReadySetWork's websites without entering any personal information. On certain pages, we may ask you for personal information that is necessary in order to provide a service or carry out a transaction that you have requested. The personal information we collect may include: contact details, such as your name, title, company/organization name, e-mail address, telephone, cell phone and fax numbers, and physical address; information about your company, and job function; your e-mail or sms (text message) marketing preferences; financial information (including credit card or account information) if you are an account holder; information such as your nationality and country of residence that allows us to determine your eligibility under export control regulations to receive information about certain technologies; information used to customize and facilitate your use of our websites, including login and technical information; inquiries about and orders for our products and services; information that assists us in identifying the products and services that best meet your requirements; event registration information; and feedback from you about our websites and our products and services generally.

You are not required to provide any of this information, but if you do not, we may not be able to provide you the requested service or complete your transaction.

Information collected automatically by the ReadySetWork website: We collect information about your visit to our sites, including what pages you view, the number of bytes transferred, the links you click, the materials you access, and other actions taken within ReadySetWork's sites. On sites that you enter with a user ID, we may connect this information with your identity to determine your potential interests in our products and services.

We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the site, and the website from which you linked to our site. We do not link this IP and system information to your identity.  If you utilize email communication with ReadySetWork we also collect certain standard information including email address and email provider.  If you utilize SMS communication with ReadySetWork we also collect certain standard information that your phone sends on every SMS message to the ReadySetWork system including phone number, phone type, and message content. We may connect this information with your identity in order to facilitate your system usage.

Our use of information

Services and transactions. We use your personal information to deliver services or carry out transactions you have requested, such as providing information on ReadySetWork products, registering purchased products, processing product orders, handling service issues, replacing product manuals, answering customer service requests, facilitating use of our websites, and formulating and constantly updating your work or attendance schedule and specific shifts and shift changes within that schedule.

Website improvement. We may use your personal information to improve our websites and related ReadySetWork products or services, or to make our websites easier to use by eliminating the need for you to repeatedly enter the same information or by customizing our websites to your particular preferences or interests.

Communications. With your permission, we may use your personal information gathered via our websites to inform you of products or services available from ReadySetWork. When collecting information that might be used to contact you about our products and services, we will always give you the opportunity to opt-out of receiving such communications and the ability to change your desired method of communications.

Employment Applications. In connection with a job application or inquiry directed to ReadySetWork in its capacity as a prospective employer, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout ReadySetWork and its controlled subsidiaries and affiliates for the purpose of employment consideration. We will keep the information for future consideration unless you direct us not to do so.

Our use of cookies and web beacons

Cookies are small files that websites save to your hard disk or to your browser's memory. We may use them to track the number of times you have visited the site, to track the number of visitors to the site, to determine and analyze visitors' use of our sites (including the effectiveness of online advertising), to store information that you provide such as your preferences, and to store technical information useful for your interactions with our websites. We may use session cookies (cookies that are deleted when your browser session ends) to store your user ID, elements of your user profile, to facilitate your movement around our websites (particularly in connection with information searches and order placement) and other information useful in administering the session. You have the ability to accept or decline cookies. Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose to decline cookies, you may not be able to fully experience the features of ReadySetWork's websites or other websites that you visit. Our sites also may contain electronic images known as web beacons - sometimes called single-pixel gifs - that allow us to count the number of users who have visited those pages. We may include web beacons in promotional e-mail messages or Newsletters in order to determine whether messages have been opened and acted upon.

Disclosure of your personal information

Except as described below, personal information you provide to ReadySetWork through our websites will not be shared outside of ReadySetWork and its controlled subsidiaries and affiliates without your permission.

Disclosure to service providers. ReadySetWork contracts with other companies to provide services on our behalf, such as hosting websites, SMS gateway providers, credit card processing electronic transmission of information, processing transactions, and analyzing our websites. We provide these companies with only those elements of your personal information they need to deliver those services. These companies and their employees are prohibited from using that personal information for any other purpose.

Disclosure to distributors. In responding to a request made by you to a company we have authorized to distribute our products and services, we may share your personal information with such company. In those cases, we provide such companies with only those elements of your personal information they need to respond to your request, and these companies and their employees are prohibited from using that personal information for any other purpose. In some cases, we may seek your permission to share your information with distributors for marketing purposes other than responding to a request from you. However, we will not share your information for such marketing purposes unless we have obtained your express consent to do so.

Disclosures in connection with acquisitions or divestitures. Circumstances may arise where for strategic or other business reasons ReadySetWork decides to sell, buy, merge or otherwise reorganize. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is ReadySetWork's practice to seek appropriate protection for information in these types of disclosures to a legal successor in interest, subject to the same confidentiality obligations that we have to users, so that uninterrupted service may be maintained.

Disclosure for other reasons. We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal or regulatory requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.

Security

ReadySetWork is committed to protecting the security of your personal information. We use a variety of generally accepted industry standard security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we encrypt your registration information using secure socket layer technology (SSL) and, we store the personal information you provide on secure servers hosted in secure facilities to which access is limited.  It is your responsibility to safeguard any password and User ID you use to access the Site and to notify us at support@readysetwork.com if you ever suspect that your password or User ID has been compromised. You are solely responsible for any unauthorized use of the Site conducted using your password and User ID.

Reviewing your personal information

In some cases, you can review and correct personal information provided through our websites by going to the page on which you provided the information. In all cases, you can make a request to review and correct your personal information collected via our websites or ask ReadySetWork to stop using it by sending an email to support@ReadySetWork.com. We may take steps to verify your identity before providing you access to your personal information. You can help us to maintain the accuracy of your information by notifying us of any change to your mailing address, phone number, or e-mail address.

Children's information

ReadySetWork does not intentionally or knowingly collect personally-identifiable information from children under the age of 13 and we request that individuals under the age of 13 not submit any personal information on the Site

Refer a friend

If you choose to use our referral service to tell a friend about our Site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. ReadySetWork.com stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Your friend may contact us at support@readysetwork.com to request that we remove this information from our database.

Links to other sites

Our websites may contain links to other sites such as ReadySetWork distributors and sales affiliates, professional and government organizations, and publications. We also link to third-party providers that host, maintain and operate on-line training curricula. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.

Enforcement of this privacy statement

If you have questions regarding this statement or our handling of your personal information, please contact us. We will promptly address your concern and strive to reach a satisfactory resolution.

Changes to this privacy statement

ReadySetWork may occasionally update this privacy statement. When we do, we will revise the "last updated" date at the top and bottom of the privacy statement. We will obtain your opt-in consent for any updates to this privacy statement that materially expand the sharing or use of your personal information in ways not disclosed in this privacy statement at the time of collection.

Last Updated: 1/25/11